Malmö · Skåne County
Store support in Malmö
StoreIQ helps stores in Malmö with service and support for store technology. We review the store, propose a solution and install it so that you can stay open as usual.
Benefits for your store in Malmö
- One contact for all your store technology
- Monitoring of labels, cameras, network and alarms
- Support by phone, email and remote assistance
- Call-outs and equipment replacement when needed
- An overview of every store in StoreIQ Hub
- A fixed monthly fee that is easy to budget
Store support for stores in Malmö
A service agreement for retail technology means you no longer have to keep track of separate suppliers for labels, cameras, alarms and networks. You have one contact who monitors, updates and fixes.
In Malmö we work with everything from convenience stores and specialist retailers to larger department stores and shopping centres. Needs differ, so we always start by looking at how your store works: entrances, customer flow, opening hours and existing technology.
We come to your store in Malmö
Besides Malmö, we install throughout Skåne County, including Lund, Helsingborg, Trelleborg, Landskrona and Ystad. You get a schedule in advance, and we adapt the work to the store's opening hours and deliveries.
Once everything is in place we test it with you and show your staff how it works. You have one contact for all store technology, also after the installation.
How it works
Review of existing technology and support needs
Proposal for a service agreement with scope and cost
Set-up of monitoring and documentation
Ongoing support, follow-up and improvements
Common questions about service and support for store technology in Malmö
Do you install service and support for store technology in Malmö?
Yes. StoreIQ installs service and support for store technology in stores in Malmö and across Skåne County, including Lund, Helsingborg, Trelleborg, Landskrona and Ystad.
What does it cost to get service and support for store technology for a store in Malmö?
The price depends on the size of the store, the number of entrances and the equipment needed. After a short review you get a fixed-price quote – request it via the quote form.
Can the installation be done outside opening hours in Malmö?
Yes, we plan the installation around your opening hours and are happy to work evenings, nights or weekends so the store can stay open.
Do we get service after the installation?
Yes. You have one contact for all store technology and can sign a service agreement so that we monitor and fix faults quickly.
What is included in a service agreement?
That depends on the level you choose. It typically includes monitoring, support by phone, email and remote assistance, updates and help with replacing equipment. We go through the options and put together an agreement that suits the technology and needs of your store.
Can the agreement cover equipment installed by someone else?
In many cases, yes, once we have reviewed the equipment and documentation. Some systems can be difficult to take over if they are old or locked to a particular supplier. We will tell you honestly what we can take responsibility for.
Store support in nearby towns
- Store support in Lund
- Store support in Helsingborg
- Store support in Trelleborg
- Store support in Landskrona
- Store support in Ystad
More solutions for stores in Malmö
Want to see it
in your store?
Book a demo and we will show you how StoreIQ works in your day-to-day.
Book a demo Request a quote