Lund · Skåne County
Store support in Lund
Does your store in Lund need service and support for store technology? StoreIQ plans and installs the solution on site, often outside opening hours, and takes care of service afterwards.
Benefits for your store in Lund
- One contact for all your store technology
- Monitoring of labels, cameras, network and alarms
- Support by phone, email and remote assistance
- Call-outs and equipment replacement when needed
- An overview of every store in StoreIQ Hub
- A fixed monthly fee that is easy to budget
How service and support for store technology helps your store in Lund
A service agreement for retail technology means you no longer have to keep track of separate suppliers for labels, cameras, alarms and networks. You have one contact who monitors, updates and fixes.
Stores in Lund have different conditions – a city-centre store has different flows than a hypermarket in a retail park. We adapt the solution to the premises and to how your staff work, so the technology supports everyday work.
Local installation in Lund and the surrounding area
Our installers work in Lund and the surrounding towns, such as Malmö, Helsingborg, Landskrona, Eslöv and Trelleborg. We schedule the work when it suits the store best – often outside opening hours – and leave the store clean and ready.
You get an on-site walkthrough, documentation and a contact person for questions. If you like, we can also handle ongoing service and support.
How it works
Review of existing technology and support needs
Proposal for a service agreement with scope and cost
Set-up of monitoring and documentation
Ongoing support, follow-up and improvements
Common questions about service and support for store technology in Lund
Do you install service and support for store technology in Lund?
Yes. StoreIQ installs service and support for store technology in stores in Lund and across Skåne County, including Malmö, Helsingborg, Landskrona, Eslöv and Trelleborg.
What does it cost to get service and support for store technology for a store in Lund?
The price depends on the size of the store, the number of entrances and the equipment needed. After a short review you get a fixed-price quote – request it via the quote form.
Can the installation be done outside opening hours in Lund?
Yes, we plan the installation around your opening hours and are happy to work evenings, nights or weekends so the store can stay open.
Do we get service after the installation?
Yes. You have one contact for all store technology and can sign a service agreement so that we monitor and fix faults quickly.
What is included in a service agreement?
That depends on the level you choose. It typically includes monitoring, support by phone, email and remote assistance, updates and help with replacing equipment. We go through the options and put together an agreement that suits the technology and needs of your store.
Can the agreement cover equipment installed by someone else?
In many cases, yes, once we have reviewed the equipment and documentation. Some systems can be difficult to take over if they are old or locked to a particular supplier. We will tell you honestly what we can take responsibility for.
Store support in nearby towns
- Store support in Malmö
- Store support in Helsingborg
- Store support in Landskrona
- Store support in Eslöv
- Store support in Trelleborg
More solutions for stores in Lund
Want to see it
in your store?
Book a demo and we will show you how StoreIQ works in your day-to-day.
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