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All store technology in Sundsvall

Sundsvall · Västernorrland County

Store support in Sundsvall

We install service and support for store technology in stores in Sundsvall and across Västernorrland County – from a single store to entire chains, with a fixed price and one point of contact.

Store support in Sundsvall

Benefits for your store in Sundsvall

  • One contact for all your store technology
  • Monitoring of labels, cameras, anti-theft gates and network
  • Support by phone, email and remote assistance
  • Call-outs and equipment replacement when needed
  • An overview of every store in StoreIQ Hub
  • A fixed monthly fee that is easy to budget

How service and support for store technology helps your store in Sundsvall

A service agreement for retail technology means you no longer have to keep track of separate suppliers for labels, cameras, anti-theft gates and networks. You have one contact who monitors, updates and fixes.

Stores in Sundsvall have different conditions – a city-centre store has different flows than a hypermarket in a retail park. We adapt the solution to the premises and to how your staff work, so the technology supports everyday work.

We come to your store in Sundsvall

We take assignments in Sundsvall and nearby towns such as Härnösand, Hudiksvall, Östersund, Örnsköldsvik and Gävle. The installation is planned with you and is often done in the evening, at night or early in the morning so the store can stay open.

After installation we walk your staff through the solution and hand over documentation. With a service agreement we monitor the technology and fix faults before they affect customers.

How it works

  1. Review of existing technology and support needs

  2. Proposal for a service agreement with scope and cost

  3. Set-up of monitoring and documentation

  4. Ongoing support, follow-up and improvements

Common questions about service and support for store technology in Sundsvall

Do you install service and support for store technology in Sundsvall?

Yes. StoreIQ installs service and support for store technology in stores in Sundsvall and across Västernorrland County, including Härnösand, Hudiksvall, Östersund, Örnsköldsvik and Gävle.

What does it cost to get service and support for store technology for a store in Sundsvall?

The price depends on the size of the store, the number of entrances and the equipment needed. After a short review you get a fixed-price quote – request it via the quote form.

Can the installation be done outside opening hours in Sundsvall?

Yes, we plan the installation around your opening hours and are happy to work evenings, nights or weekends so the store can stay open.

Do we get service after the installation?

Yes. You have one contact for all store technology and can sign a service agreement so that we monitor and fix faults quickly.

What is included in a service agreement?

That depends on the level you choose. It typically includes monitoring, support by phone, email and remote assistance, updates and help with replacing equipment. We go through the options and put together an agreement that suits the technology and needs of your store.

Can the agreement cover equipment installed by someone else?

In many cases, yes, once we have reviewed the equipment and documentation. Some systems can be difficult to take over if they are old or locked to a particular supplier. We will tell you honestly what we can take responsibility for.

Want to see it
in your store?

Book a demo and we will show you how StoreIQ works in your day-to-day.

Book a demo Request a quote