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All store technology in Borlänge

Borlänge · Dalarna County

Store support in Borlänge

Does your store in Borlänge need service and support for store technology? StoreIQ plans and installs the solution on site, often outside opening hours, and takes care of service afterwards.

Store support in Borlänge

Benefits for your store in Borlänge

  • One contact for all your store technology
  • Monitoring of labels, cameras, anti-theft gates and network
  • Support by phone, email and remote assistance
  • Call-outs and equipment replacement when needed
  • An overview of every store in StoreIQ Hub
  • A fixed monthly fee that is easy to budget

How service and support for store technology helps your store in Borlänge

A service agreement for retail technology means you no longer have to keep track of separate suppliers for labels, cameras, anti-theft gates and networks. You have one contact who monitors, updates and fixes.

Stores in Borlänge have different conditions – a city-centre store has different flows than a hypermarket in a retail park. We adapt the solution to the premises and to how your staff work, so the technology supports everyday work.

Installation in Borlänge and all of Dalarna County

Besides Borlänge, we install throughout Dalarna County, including Falun, Gävle, Västerås, Karlstad and Sandviken. You get a schedule in advance, and we adapt the work to the store's opening hours and deliveries.

You get an on-site walkthrough, documentation and a contact person for questions. If you like, we can also handle ongoing service and support.

How it works

  1. Review of existing technology and support needs

  2. Proposal for a service agreement with scope and cost

  3. Set-up of monitoring and documentation

  4. Ongoing support, follow-up and improvements

Common questions about service and support for store technology in Borlänge

Do you install service and support for store technology in Borlänge?

Yes. StoreIQ installs service and support for store technology in stores in Borlänge and across Dalarna County, including Falun, Gävle, Västerås, Karlstad and Sandviken.

What does it cost to get service and support for store technology for a store in Borlänge?

The price depends on the size of the store, the number of entrances and the equipment needed. After a short review you get a fixed-price quote – request it via the quote form.

Can the installation be done outside opening hours in Borlänge?

Yes, we plan the installation around your opening hours and are happy to work evenings, nights or weekends so the store can stay open.

Do we get service after the installation?

Yes. You have one contact for all store technology and can sign a service agreement so that we monitor and fix faults quickly.

What is included in a service agreement?

That depends on the level you choose. It typically includes monitoring, support by phone, email and remote assistance, updates and help with replacing equipment. We go through the options and put together an agreement that suits the technology and needs of your store.

Can the agreement cover equipment installed by someone else?

In many cases, yes, once we have reviewed the equipment and documentation. Some systems can be difficult to take over if they are old or locked to a particular supplier. We will tell you honestly what we can take responsibility for.

Want to see it
in your store?

Book a demo and we will show you how StoreIQ works in your day-to-day.

Book a demo Request a quote